Refund Policy

Include:
All Sales are Final

Exchange if original purchase Item is Available.

If a Customer uncovers any damaged or defective pieces of Merchandise the Customer should send a screenshot to cloesfabulous5dollarjewelry@gmail.com within 2 days or 48 hours of the day the Merchandise is delivered to the shipping address the customer provided.

There are times when small pieces of the Merchandise may be lose (i.e. jump rings) and only need a small adjustment.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.